Privacy Policy for Safe Passage Homes LLC

At mysafepassagehome.com, one of our main priorities is protecting the privacy of our visitors. This Privacy Policy explains the types of information collected and recorded by Safe Passage Homes LLC and how we use and protect that information.

If you have questions or require additional information about this Privacy Policy, please contact us using the information provided at the bottom of this page.

This Privacy Policy applies to our online activities and is valid for visitors to our website regarding information shared with or collected by mysafepassagehome.com. This policy does not apply to information collected offline or through channels other than this website unless otherwise stated.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, along with the reasons for requesting it, will be explained at the time we ask you to provide it.

If you contact us directly, we may receive information such as your:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Information included in your message

  • Attachments you send

  • Housing or service inquiries

  • Any other information you voluntarily provide

If you register for an account, submit an application, or complete a website form, we may ask for information such as your name, company name, address, email address, and telephone number.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that provide support services, such as customer service or website management, only as necessary to perform those services.

Text-message originator opt-in information and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain our website

  • Respond to housing, service, or general inquiries

  • Communicate with applicants, residents, families, referral partners, and other contacts

  • Send emails, text messages, or requested information

  • Process applications and service requests

  • Improve, personalize, and expand our website and services

  • Understand and analyze how visitors use our website

  • Develop new services, features, and functionality

  • Detect and prevent fraud, misuse, or security threats

  • Comply with applicable laws and legal obligations

Text Messaging and Mobile Information

If you provide your mobile number and consent to receive text messages from Safe Passage Homes LLC, we may send you messages concerning your inquiry, application, housing availability, appointments, services, or other requested communications.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing or receiving services. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with third parties, except service providers, aggregators, and telecommunications providers necessary to deliver and support our text-messaging services.

Log Files

mysafepassagehome.com follows a standard procedure for using log files. These files record certain information when visitors access the website.

The information collected through log files may include:

  • Internet Protocol addresses

  • Browser type

  • Internet Service Provider

  • Date and time stamps

  • Referring and exit pages

  • Pages visited

  • Number of clicks

This information is generally not linked to personally identifiable information. It may be used to analyze trends, administer the website, track visitors’ movements, improve user experience, and gather general demographic information.

Cookies and Web Beacons

Like many websites, mysafepassagehome.com uses cookies. Cookies may store information about visitors’ preferences and the pages they access or visit.

This information may be used to optimize the user experience by customizing website content based on browser type, activity, preferences, or other relevant information.

You may adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect the functionality of certain parts of the website.

Information Disclosure

Safe Passage Homes LLC does not sell or rent personal information.

We may disclose information when reasonably necessary to:

  • Operate and support our website or services

  • Work with trusted service providers and subcontractors

  • Process applications or respond to requests

  • Protect the rights, safety, or property of Safe Passage Homes LLC and others

  • Prevent fraud, misuse, or security threats

  • Comply with a legal obligation, court order, or lawful government request

Service providers may access personal information only to the extent necessary to perform services on our behalf and are expected to protect that information appropriately.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with third parties, excluding aggregators and providers necessary to deliver text-messaging services.

California Privacy Rights

Subject to applicable California law, California residents may have the right to:

  • Request information about the categories and specific pieces of personal information collected

  • Request information about the purposes for which personal information is collected or used

  • Request correction of inaccurate personal information

  • Request deletion of personal information, subject to applicable exceptions

  • Request information about categories of third parties to whom personal information has been disclosed

  • Opt out of the sale or sharing of personal information, when applicable

  • Exercise their privacy rights without unlawful discrimination

Safe Passage Homes LLC does not sell personal information.

If you submit a privacy request, we will respond within the period required by applicable law. We may need to verify your identity before processing the request.

GDPR Data Protection Rights

When applicable, users may have the following data-protection rights:

  • Right to access: You may request copies of your personal data.

  • Right to rectification: You may request correction of information you believe is inaccurate or completion of information you believe is incomplete.

  • Right to erasure: You may request deletion of your personal data under certain conditions.

  • Right to restrict processing: You may request that we restrict the processing of your personal data under certain conditions.

  • Right to object to processing: You may object to our processing of your personal data under certain conditions.

  • Right to data portability: You may request that we transfer collected data to another organization or directly to you under certain conditions.

If you submit a request, we will respond within the period required by applicable law. Please contact us if you would like to exercise any of these rights.

Children’s Information

Protecting children while they use the internet is important to us. We encourage parents and guardians to observe, participate in, monitor, and guide their children’s online activities.

mysafepassagehome.com does not knowingly collect personally identifiable information online from children under 13. If you believe a child has submitted this type of information through our website, please contact us immediately. We will make reasonable efforts to promptly remove the information from our records.

Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic-storage method is completely secure. Therefore, we cannot guarantee absolute security.

Changes to This Privacy Policy

Safe Passage Homes LLC may update this Privacy Policy periodically. We encourage visitors to review this page regularly for changes.

Any changes will be posted on this page and will become effective when posted unless another effective date is stated.

Contact Us

If you have questions, suggestions, or requests regarding this Privacy Policy, please contact:

Safe Passage Homes LLC
Phone: (408) 692-2121
Email: [email protected]
Website: mysafepassagehome.com
Address: 690 Saratoga Ave., Suite 100, San Jose, CA 95129