Terms of Service for Safe Passage Homes LLC

Website Terms and Conditions of Use

These Terms of Service govern your access to and use of mysafepassagehome.com, operated by Safe Passage Homes LLC.

By accessing or using this website, you agree to these Terms of Service and acknowledge that you are responsible for complying with applicable federal, state, and local laws. If you do not agree with these terms, please do not access or use this website.

The content and materials on this website are protected by applicable copyright, trademark, and other intellectual-property laws.

Website Information Only

The information provided on this website is for general informational purposes. Website content does not constitute medical, clinical, psychiatric, legal, or professional advice.

Safe Passage Homes LLC provides sober living and supportive housing services. Unless expressly stated otherwise, Safe Passage Homes LLC is not a hospital, detoxification facility, medical clinic, mental-health facility, or licensed substance-use treatment provider.

Nothing on this website should be used as a substitute for evaluation, diagnosis, treatment, or advice from a qualified healthcare professional.

If you or someone else is experiencing a medical, psychiatric, or other emergency, call 911 or seek immediate assistance from an appropriate emergency-service provider.

Housing Availability and Eligibility

Submitting an inquiry, application, website form, email, or text message does not guarantee admission, acceptance, placement, housing availability, or continued residency at Safe Passage Homes LLC.

Admission and residency may be subject to:

  • Availability of accommodations

  • Completion of the application and screening process

  • Eligibility and compatibility requirements

  • Payment of applicable fees

  • Execution of required agreements and disclosures

  • Compliance with house rules and residency requirements

  • Applicable federal, state, and local laws

Safe Passage Homes LLC reserves the right to determine eligibility and placement in accordance with applicable law and its established policies.

Information displayed on the website regarding availability, accommodations, services, fees, programs, or amenities may change without prior notice.

Residency Agreements and House Rules

These website Terms of Service do not replace or modify any residency agreement, rental agreement, house rules, program agreement, payment agreement, or other document signed by a resident.

If there is a conflict between these website terms and a signed agreement governing residency, the signed agreement will control to the extent permitted by law.

Use License

Safe Passage Homes LLC grants visitors limited permission to temporarily view or download one copy of the materials on this website for personal, noncommercial use only.

This permission is a limited license and does not transfer ownership of any content. Under this license, you may not:

  • Modify or copy website materials for unauthorized purposes

  • Use the materials for commercial purposes or public display

  • Reproduce, republish, sell, or distribute website content without permission

  • Attempt to reverse engineer any software used on the website

  • Remove copyright, trademark, or proprietary notices

  • Transfer the materials to another person

  • Mirror or reproduce the website materials on another server

  • Use the website for unlawful, fraudulent, misleading, or harmful activities

  • Attempt to interfere with the website’s security or operation

Safe Passage Homes LLC may terminate this license if you violate any restriction. Upon termination, you must stop using the materials and destroy any downloaded copies in your possession, whether electronic or printed.

Acceptable Use

You agree not to use this website to:

  • Submit false, misleading, or fraudulent information

  • Impersonate another person or organization

  • Harass, threaten, or harm another person

  • Upload malicious software, viruses, or harmful code

  • Attempt to gain unauthorized access to the website or related systems

  • Collect information about other users without authorization

  • Violate any applicable law or regulation

  • Interfere with another person’s use of the website

User-Submitted Information

When you submit information through a website form, application, email, telephone call, or text message, you represent that the information is accurate and that you have the authority to provide it.

You are responsible for protecting any confidential or sensitive information you submit online. Please do not use a general website form to report an emergency or send highly sensitive medical information unless specifically requested through an appropriate and secure process.

Our collection and use of personal information are governed by our Privacy Policy.

Disclaimer

All materials and information on the Safe Passage Homes LLC website are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Safe Passage Homes LLC disclaims all express or implied warranties, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, noninfringement, availability, or uninterrupted operation.

Safe Passage Homes LLC does not guarantee:

  • Admission or housing placement

  • Continuous housing availability

  • Any particular recovery, health, employment, financial, or personal outcome

  • That the website will always be available or error-free

  • That all website information will always be complete or current

  • The accuracy or reliability of information provided by third parties

Recovery outcomes vary by individual, and no statement on this website should be interpreted as a guarantee of sobriety, recovery, treatment results, or continued residency.

Limitation of Liability

To the fullest extent permitted by applicable law, Safe Passage Homes LLC and its owners, employees, representatives, contractors, service providers, and suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

  • Access to or use of the website

  • Inability to access or use the website

  • Reliance on website content

  • Errors, omissions, interruptions, or technical problems

  • Third-party websites or services

  • Unauthorized access to information, except where liability cannot lawfully be limited

Some jurisdictions do not allow certain warranty exclusions or limitations of liability. In those jurisdictions, these limitations will apply only to the extent permitted by law.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited.

Revisions and Errors

Website materials may contain technical, typographical, photographic, pricing, availability, or other errors.

Safe Passage Homes LLC does not guarantee that all website materials are accurate, complete, or current. We may modify website content at any time without prior notice, but we are not obligated to update every item immediately.

Third-Party Links

This website may contain links to third-party websites, organizations, service providers, or resources.

Safe Passage Homes LLC does not control or endorse every linked website and is not responsible for its content, security, availability, services, or privacy practices. Accessing a third-party website is at your own risk and subject to that website’s terms and policies.

SMS Terms and Conditions

1. SMS Program

Safe Passage Homes LLC may send text messages to individuals who have provided their mobile number and consented to receive communications.

Messages may include:

  • Responses to housing inquiries

  • Application or intake updates

  • Appointment reminders

  • Housing availability notices

  • Resident-related notifications

  • Service announcements

  • Follow-up communications

  • Occasional promotional or marketing messages

Consent to receive marketing text messages is not a condition of applying for housing, obtaining services, or making a purchase.

2. Opting Out

You may cancel SMS communications at any time by replying STOP.

After receiving your STOP request, we may send one final text message confirming that you have been unsubscribed. You will no longer receive messages from that SMS program unless you provide consent again.

3. Assistance

If you need assistance with the messaging program, reply HELP or contact Safe Passage Homes LLC:

Email: [email protected]
Phone: (408) 692-2121

4. Message Frequency and Charges

Message frequency varies depending on your interactions with Safe Passage Homes LLC.

Message and data rates may apply to messages sent to you or received from you. Contact your wireless provider with questions about your text-messaging or data plan.

5. Carrier Responsibility

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and operation of participating wireless networks.

6. Supported Carriers

SMS services may not be supported by every wireless carrier, device, or service plan. Safe Passage Homes LLC does not guarantee that messages will be delivered to every mobile device or network.

7. Mobile Privacy

Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Text-message originator opt-in data and consent will not be shared with third parties, except service providers, aggregators, telecommunications carriers, and platform providers that assist with delivering and supporting the messaging service.

For additional information, please review our Privacy Policy:

https://mysafepassagehome.com/privacy-policy

Email Communications

If you provide your email address, Safe Passage Homes LLC may send communications related to your inquiry, application, housing availability, services, appointments, or other requested information.

Marketing emails will include an appropriate method for unsubscribing when required by law. Transactional or service-related emails may continue when necessary to respond to your request or administer an existing relationship.

Privacy

Your use of this website is also governed by the Safe Passage Homes LLC Privacy Policy. Please review the Privacy Policy to understand how we collect, use, disclose, and protect personal information.

Changes to These Terms

Safe Passage Homes LLC may revise these Terms of Service periodically.

Updated terms will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Failure by Safe Passage Homes LLC to enforce any provision of these terms does not waive its right to enforce that provision or any other provision later.

Governing Law

These Terms of Service and any dispute related to this website will be governed by the laws of the State of California, without regard to conflict-of-law principles.

Any legal action relating to these website terms will be brought in a court of competent jurisdiction, subject to applicable law.

Contact Us

If you have questions regarding these Terms of Service, please contact:

Safe Passage Homes LLC
Phone: (408) 692-2121
Email: [email protected]
Website: mysafepassagehome.com
Address: 690 Saratoga Ave., Suite 100, San Jose, CA 95129